Service design / Customer discovery workshop

Poznań Science and Technology Park

Service Design consists of conducting a process of designing and prototyping new products, services and processes based on digital technology. The workshop is based on the Design Thinking method, it focuses on a practical way of going through the whole innovation design process. The result of the workshop is a prototype of a unique product or service that directly responds to market demand. Thanks to the effective process led by professional facilitators, a solution is designed and pre-tested in a short time. The Customer Discovery workshop makes use of participants' business-related skills, provides tools and knowledge on how to use them.

Implementation time: about 2 weeks from the date of the initial meeting with the customer.

Choose your option. As a result of providing the service, the client receives a summary of the meeting, a plan of the next activities – a professionally prepared feedback to the company, prepared on a standardized information sheet. Systematization and standardization of expectations, opportunities and challenges, identification and review of expectations, opportunities and challenges.
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Lite 12000 PLN For one unit
Plan includes
Workshop participants learn to think about the product from the customer\'s perspective, as well as, they discover a toolkit for creative problem solving.